São Paulo has a number of Poupatempos. The name literally means timesaver and they are multiservice governmental centres where you get to indulge in all manner of bureaucratic processes and believe me there are a lot of them out here. There are many Poupatempos in São Paulo city all of which are officially run by São Paulo State Government.
Although I would personally prefer for their to be a less bureaucracy and the essential processes to be available online, decent internet access still doesn't reach all parts of society so there is a genuine need for presencial services. But in a city of the magnitude of São Paulo the efficiency of a presencial system is far from guaranteed. According to the official site just the Poupatempo in Praça da Sé attends approximately 200,000 processes per month and it doesn't open weekends so as you can imagine there are quite often queues. When I went this was the expected waiting times for the various services.
|In case you're wondering that hours and minutes not minutes and seconds|